As part of Marriage Central's on-going efforts to provide better customer service through our various touch points, we would appreciate it if you can take a few moments to fill in this survey. Thank you!

A. Feedback on MarriageCentral.sg

1.

Have you visited the Marriage Central website (www.MarriageCentral.sg)?

Yes
No

2.

How did you get to know about the Marriage Central Website (www.MarriageCentral.sg)?

Newspaper
TV
Magazine
Flyers/Brochures/Posters
Radio
Buses / MRT Trains
Bus stops / MRT Stations
Events and activities
Library
Word of mouth (E.g. Spouse, friends, family and etc)
Family Service Centres / Voluntary Welfare Organisations
Electronic Direct Mail / E-newsletter
Online - Facebook
Online - others
Others (please specify):
Don't remember

3.

How often do you visit the Marriage Central website?

Everyday
2-3 times a week
About once a week
About once a month
About once every 2-3 months
About once every 4-6 months
Less than once every 6 months

4.

With reference to the Marriage Central website, can you rate your satisfaction on each of the following?

	Very Satisfied	Somewhat satisfied	Somewhat dissatisfied	Very dissatisfied
Overall satisfaction on website
Content of the website
Usefulness of the website
Ease of navigation in the website
Overall design and look of the website
Relevance of the website
Content loading time of the website
Accessibility of the website

5.

Which segments of the website have you visited?

When I fall in love
It takes two
Eternal Flame
Ideas for love
Love on air
Others (please specify):

6.

Will you visit this website again?

Yes
No

7.

What information are you looking for on the website?

8.

What other information would you like to see on the website?

9.

What do you think can be done to improve this website?

10.

Will you recommend this website to your family and friends?

Yes
No

If your answer is "No", please state your reason: